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South Union Hotel, Shenzhen
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Key details
About the Hotel
2002 Shennan East Road, Luohu District,
Shenzhen,
China,
518001,
Guangdong
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Getting around
A list of all available modes of transport
City Centre
Shenzhen
7.2
km
Airports
Shenzhen Bao'an International (SZX)
38.9
km
Chek Lap Kok (HKG)
50.6
km
Train
Shenzhen Railway Station Luohu
2.1
km
Shenzhen East Railway Station
6.4
km
Underground
Huangbeiling400 m
Wenjin500 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Bedding
“The bedding was incredibly comfortable, providing a great night's sleep after a long day.” view full review
Refreshing Shower
“The shower had excellent water pressure, making it rejuvenating and a perfect way to unwind.” view full review
Delicious Breakfast
“The breakfast spread was delightful, featuring fresh options that were both tasty and satisfying.” view full review
Relaxing Spa
“The spa facilities were relaxing, offering a peaceful escape with soothing treatments that truly refreshed my spirit.” view full review
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Laundry
Dry cleaning
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Karaoke
Room features
Free Wi-Fi in rooms
Show more
Location
2002 Shennan East Road, Luohu District,
Shenzhen,
China,
518001,
Guangdong
Map view
2002 Shennan East Road, Luohu District,
Shenzhen,
China,
518001,
Guangdong
City landmarks
Dongmen
1.2
km
Zone C Nantang Commercial Plaza
DongMenTing MeiShiCheng
860 m
Shenzhen King Glory Plaza
1.1
km
Shenzhen International Trade Centre
1.1
km
Shennan East Road
Diwang Mansion
1.1
km
Jianingna Youyi Square
1.6
km
Shenzhen Diwang Mansion
2.2
km
Shopping Area
Jin Guanghua Plaza
1.3
km
Hubei Village
Zhang Gong Ancestral Temple
710 m
Yongxin Rd
DMD Food City
900 m
Farmer Painting Museum
690 m
Xiangxi Village
XiangXiCun XiQu BuXingJie
720 m
The MixC Shopping Mall
1.9
km
Shopping Area
Sun Store
1.2
km
3071 Renmin N Rd
People's Park
1.6
km
Shopping Area
New better Store
780 m
Shenzhen Wenjindu Port
2.0
km
Museum
Luohu Art Museum
800 m
Shopping Area
Seibu Department Store
1.3
km
Park
Luohu Cultural Park
940 m
Shopping Area
Maoye Mall
920 m
Luohu Aquatic Products Market
900 m
Pedestrianized Street
DongLong ShiShang JieQu
1.1
km
Pedestrianized Street
BeiMen HengJie
1.1
km
Luohu Port
2.3
km
Beidou Road
Chinese Hero Calligraphy Park
1.2
km
Shopping Area
Rainbow Shopping Center
1.2
km
Mall
King Glory Plaza
1.3
km
Park
Shenzhen Children's Park
2.2
km
Nearby
Jiulong Square
400 m
Restaurants
Mou Shi ChuanCai
450 m
Hu Bei Road 1
MuSiLin BinGuan QingZhen Restaurant
290 m
WenJin South Road 2013
Niu ZhiWei
390 m
LuoHu District LeYuan Road 117
cafe one
250 m
LuoHu District Shen Nan East Road 2017
Yue Jing Restaurant
530 m
LuoHu District Shen Nan East Road 1121
Zi Xia Men
1.3
km
LuoHu District Shen Nan East Road 2019
ZhanJiang YuGang
410 m
Louhu District Leyuan Road 50-54
ZhongFa Yuan QingZhen Restaurant
450 m
No.2012,Chunfeng Road,Luohu District
Wa WaJiao
420 m
ChunFeng Lu 2008Hao ChunFeng BuYeCheng 1Lou
Reviews and Ratings
Feedback from previous guests about their experience.
28%
liked the hotel and would stay again
None
None
Cigarette smoke smell
Dirty carpeting
5.0/10
Guest rating
Rooms
5.0
Location
5.0
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 10 reviews
6.9
6.9/10 based on 13 reviews
Ben
United Kingdom,
January
2025
5.0/10
My stay at this hotel was quite disappointing. When I arrived, the staff refused to acknowledge my confirmed reservation and made me wait over two hours for a room. The room I was finally given was drafty, had dirty carpets, and a strong cigarette smoke smell that permeated everything. It was not well-maintained, and I had to stuff paper under the door to reduce the smoke coming in. Overall, the experience was far from ideal, and I will not be returning.
Rooms
5.0
The room was drafty, had dirty carpeting, peeling paint, and smelled strongly of cigarette smoke, which made it very uncomfortable.
Service
5.0
The service was lacking as they refused to contact Expedia about my reservation and made me wait too long for a room.
Location
Dining
Facilities
Alex
United Kingdom,
January
2025
5.0/10
My stay was incredibly frustrating, beginning with the long wait just to get my room after a confirmed reservation. The room itself was drafty and had an unpleasant cigarette smoke smell, which made it very uncomfortable. The cleanliness left much to be desired with dirty carpets and dust bunnies. Overall, I can't recommend this place due to the poor condition of the rooms and lack of customer service.
Rooms
5.0
The room was drafty with dirty carpeting and a persistent cigarette smoke smell.
Service
5.0
The service was unhelpful; it took over two hours for them to finally get in touch with Expedia regarding my reservation.
Location
Dining
Facilities
None
Cigarette smoke smell
Bruce
United States,
December
2024
5.0/10
My stay at this hotel was quite disappointing. Although I managed to get a room eventually, the long wait and the condition of the room really soured my experience. It reeked of cigarette smoke, which was not only coming from the vents but also from the hallway. The dirty carpeting and peeling paint only added to the unwelcoming atmosphere. I can't see myself returning here anytime soon.
Rooms
5.0
The room had a terrible smell of cigarette smoke, dirty carpeting, and peeling paint. It was drafty and not comfortable at all.
Service
5.0
The service was frustrating; they initially refused to acknowledge my reservation, making me wait over two hours before receiving a room.
Location
Dining
Facilities
W.
United States,
December
2024
5.0/10
My stay at the hotel was quite disappointing, to say the least. The room I received was drafty, had dirty carpeting, peeling paint, and worst of all, it was filled with the smell of cigarette smoke. It took over two hours for me to get into my room, which is frustrating. I can't say I would recommend this place due to the poor conditions and the overwhelming smell of smoke throughout my stay.
Rooms
5.0
The room I was given was drafty and had a cigarette smoke smell that permeated everything.
Service
5.0
The check-in process was painfully slow, taking over two hours before I even got my room.
Location
Dining
Facilities
Lloyd
United States,
November
2024
5.0/10
I had a frustrating experience at this hotel. While they eventually provided me with a room after a lengthy wait, it was anything but pleasant. The atmosphere was tainted by a heavy smell of cigarette smoke, and the overall cleanliness left a lot to be desired. Despite being a confirmed reservation, the check-in process was unwelcoming and took far too long. I won’t be returning after this stay.
Rooms
5.0
The room was drafty, had dirty carpeting, peeling paint, and an overwhelming odor of cigarette smoke, making it very uncomfortable.
Service
5.0
I faced significant delays during check-in, with the front desk refusing to acknowledge my confirmed reservation until I insisted on contacting customer service.
Location
Dining
Facilities
Gene
United States,
October
2024
5.0/10
My stay at this hotel was quite frustrating. Initially, they wouldn't acknowledge my confirmed reservation and I had to wait over two hours just to get a room. Beyond that, the room itself was drafty, dirty, and smelled heavily of cigarette smoke. I tried to block the smell with paper, which was not ideal. Overall, it was a disappointing experience.
Rooms
5.0
The room was drafty, with dirty carpeting, peeling paint, and a strong smell of cigarette smoke. I couldn't even use the A/C because of the odor.
Service
5.0
The service was lacking; they refused to communicate with Expedia about my reservation until I insisted.
Location
Dining
Facilities
Helen
United States,
September
2024
5.0/10
My stay at this hotel was unfortunately quite disappointing. The check-in process was exasperating, as they wouldn’t acknowledge my confirmed reservation and made me wait for over two hours for a room. While the room was spacious, it had a strong cigarette smoke smell, dirty carpeting, and peeling paint. Overall, it felt far from welcoming, and I wouldn’t recommend it.
Rooms
5.0
The room was spacious but had a terrible smell of cigarette smoke, dirty carpeting, and peeling paint.
Service
5.0
The service was lacking, as the staff was unwilling to assist with my confirmed reservation and took too long to provide a room.
Location
Dining
Facilities
Thomas
United Kingdom,
August
2024
5.0/10
My stay at this hotel was quite disappointing. Upon arrival, I faced issues with my reservation that took over two hours to resolve. The room I finally received was drafty, had dirty carpeting, and unfortunately smelled strongly of cigarette smoke, which really affected my experience. Despite these negatives, I did appreciate the staff's eventual assistance in resolving my booking issue, but the overall quality of the accommodation left much to be desired.
Rooms
5.0
The room I received was dirty, drafty, and reeked of cigarette smoke. I couldn't even use the A/C because of the odor coming from its vents.
Service
5.0
The staff eventually helped me with my reservation issue after a long wait, but the initial refusal to acknowledge my booking was frustrating.
Location
Dining
Facilities
Eventual staff assistance
Smoky room
Sebastian
United Kingdom,
August
2024
5.0/10
This hotel was a major disappointment for me. The initial check-in process was frustrating, having to wait for over two hours due to issues with my reservation. When I finally got to my room, it was drafty, had dirty carpets, peeling paint, and worst of all, it smelled like cigarette smoke everywhere. I had to take matters into my own hands to block the smell, which made my stay quite uncomfortable. I will not be coming back here.
Rooms
5.0
The room I received was drafty, had dirty carpeting, peeling paint, and a strong smell of cigarette smoke.
Service
5.0
The service was unsatisfactory, as the staff refused to assist with my reservation issue initially.
Location
Dining
Facilities
Jordan
United Kingdom,
August
2024
5.0/10
I had a pretty disappointing experience at this hotel. It started off poorly when they wouldn't accept my confirmed reservation. After a long wait, I finally got a room, but it was far from ideal—drafty, dirty carpets, and an awful smell of smoke. Overall, it's not a place I would recommend.
Rooms
5.0
The room I received was drafty, had dirty carpeting, and an overwhelming smell of smoke that made it hard to breathe.
Service
5.0
The service was frustrating as I had to wait over two hours for a room, and they were unresponsive at first regarding my reservation.
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